frequently asked questions
HOW DO I SCHEDULE AN APPOINTMENT?
Please email ptrestore@gmail.com or call 541-908-7959. If your call is not answered, please leave a voicemail. Calls are returned within 1-2 business days.
HOW MUCH DOES THIS COST?
The fee for physical therapy services is based on type and length of treatment.
Initial Evaluation (75 minutes): $200.00
60 minute Follow-Up: $160
45 minute Follow-Up: $120
DO YOU BILL MY INSURANCE?
Restore Physical Therapy does not bill insurance. This is a cash-based physical therapy practice. Payment is collected at the time of service, you are provided an invoice that you can self-submit to your insurance provider, and the insurance provider will reimburse you directly.
WHAT IF I HAVE MEDICARE?
Restore Physical Therapy is not an enrolled Medicare provider. Patients cannot be reimbursed by Medicare for services received at Restore Physical Therapy. Please call 541-908-7959 if you have further questions.
WHAT ARE YOUR HOURS?
The clinic is open Mondays, Wednesdays, and Thursdays, from 9:30 AM - 4:30 PM, or by appointment.
HOW LONG ARE APPOINTMENTS?
The initial evaluation will last 75 minutes. This is the time that is reserved for you. Please complete your intake forms online prior to your visit. Follow-up appointments can be scheduled for 45 or 60 minutes based on your treatment plan.
WHAT WILL MY FIRST TREATMENT BE LIKE?
You will be in a private treatment space, one on one with a licensed physical therapist. We will do a compassionate review of your medical history, have a conversation about your goals for physical therapy, answer any questions you have, and develop a treatment plan that is evidence-based, holistic, and will address your goals. Exams are as pain-free as possible; even patients with pelvic pain are surprised that a pelvic floor examination does not hurt.
HOW MANY VISITS WILL I NEED TO GET BETTER?
Without an evaluation, this is hard to answer. Generally by the 4th visit you should see an improvement in your symptoms and function. Women’s health/pelvic floor patients are generally seen once a week for a month, then every other week for 2-4 additional visits. Orthopedic patients may require once a week visits if their symptoms are acute. It is typical to have significant improvement by the 6th visit. However, some patients find that physical therapy on a monthly basis helps keep them functioning at the level they desire and will schedule “tune ups” accordingly. Some patients are better in 2 visits, some patients in 10. So much depends on the individual level of health, commitment to self-care, root cause of dysfunction, and how many compensations have occurred over time. It can be a process to “peel the onion”.
DO I NEED A PRESCRIPTION FROM MY DOCTOR?
No. Oregon is an unrestricted Direct Access state for physical therapy, which means patients are allowed to seek evaluation and treatment from a licensed physical therapist without a prescription or referral from a physician. However, if you plan on seeking reimbursement from insurance, your insurance provider may require a physician’s referral.
WHAT IS YOUR CANCELLATION/NO SHOW POLICY?
Cancellations more than 24 hours in advance of your scheduled appointment time will not be charged. Cancellations less than 24 hours in advance of your scheduled appointment time will pay a cancellation fee of $75. Cancellations within 2 hours of your scheduled appointment time, or No Shows, will be charged for the full amount of your scheduled appointment.