frequently asked questions
WHAT WILL MY FIRST TREATMENT BE LIKE?
You will be in a private treatment space, one on one with a licensed physical therapist. We will do a compassionate review of your medical history, have a conversation about your goals for physical therapy, answer any questions you have, and develop a treatment plan that is evidence-based, holistic, and will address your goals. Exams are as pain-free as possible; even patients with pelvic pain are surprised that a women’s health evaluation does not hurt.
HOW LONG ARE APPOINTMENTS?
The initial evaluation will last 75 to 90 minutes. This is the time that is reserved for you. Please come with your forms completed; if you need to fill the forms out when you arrive, this takes away from your evaluation and treatment time. Follow-up appointments can be scheduled for 30, 45 or 60 minutes based on your treatment plan.
HOW DO I SCHEDULE AN APPOINTMENT?
Please use our online booking system or call 541-908-7959. If your call is not answered, please leave a voicemail. Calls are returned within 1-2 business days.
WHAT ARE YOUR HOURS?
The clinic is open for appointments on Mondays, Wednesdays, and Thursdays, with the majority of hours during “school hours”.
HOW MANY VISITS WILL I NEED TO GET BETTER?
Without an evaluation, this is hard to answer. Generally by the 4th visit you should see an improvement in your symptoms and function. Women’s health patients are generally seen once a week for a month, then every other week for 2-4 additional visits. Orthopedic patients may require twice a week visits if their symptoms are acute. It is typical to have significant improvement by the 6th visit. However, some patients find that physical therapy on a monthly basis helps keep them functioning at the level they desire and will schedule “tune ups” accordingly. Some patients are better in 2 visits, some patients in 12. So much depends on the individual level of health, commitment to self-care, root cause of dysfunction, and how many compensations have occurred over time. It can be a process to “peel the onion”.
DO I NEED A PRESCRIPTION FROM MY DOCTOR?
No. Oregon is an unrestricted Direct Access state for physical therapy, which means patients are allowed to seek evaluation and treatment from a licensed physical therapist without a prescription or referral from a physician. However, if you plan on seeking reimbursement from insurance, your insurance provider may require a physician’s referral. You may self-refer, and when the evaluation is completed, your therapist will send a Letter of Medical Necessity to your physician; once signed, this acts as a prescription for physical therapy. You can also complete the insurance benefits worksheet to find out if your insurance requires a prescription or referral, and choose to obtain one prior to your first visit.
HOW MUCH DOES THIS COST?
The fee for physical therapy is really quite simple, and based on type and length of treatment.
Initial Evaluation (75-90 minutes): $150
60 minute Follow-Up: $120
45 minute Follow-Up: $90
30 minute Follow-Up: $60
DO YOU TAKE INSURANCE?
Restore Physical Therapy is a cash-based physical therapy practice. Payment is collected at the time of service, you are provided a receipt that you can self-submit to your insurance provider, and the insurance provider will reimburse you directly.
WHAT ABOUT MEDICARE?
Restore Physical Therapy does not have a relationship with Medicare, which means patients who wish to submit to Medicare for reimbursement for treatment that Medicare normally covers may not be treated at Restore. However, the list of conditions that Medicare does not cover is significant and includes any issue that began greater than 1 year from the start of PT service, wellness care, maintenance care, fecal incontinence, constipation, urinary retention, and more. In other words, you may be treated here if your condition is chronic (> 1year), or is considered maintenance or wellness care.